Thomas Charles serves as the flagship store manager at Pandora since October 2022, overseeing a team of 15 to 25 sales associates as well as additional support staff in a leading European retail location. Achievements include being recognized as a top 4 global store and driving significant revenue growth of over 47% from 2022 to 2023, with further growth projected at 14% for 2023 to 2024. Previous roles include brand ambassador at De Beers Group, where Thomas managed a clientele portfolio and trained new staff, stores director at Rado Watch Co. Ltd. with a focus on team performance and sales growth, and flagship store manager at BEXLEY, achieving notable sales figures and team development. Thomas holds a BTS in Management des unités commerciales and a Licence de commerce in Management from reputable educational institutions.
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