James Baker

James Baker is a seasoned professional in the field of software solutions and customer success, currently serving as a Business Intelligence Pre Sales and Post Sales Solutions Specialist at Panorama Software since April 2007. In this role, James focuses on creating compelling proof of concepts for prospective customers and enhancing solutions for existing clients using Panorama Necto and Microsoft Analysis Services. Previously, as the Manager of Customer Success at Panorama, James provided round-the-clock support for software users globally, addressing complex issues related to the Windows Platform and leading a team in software maintenance and coordination efforts. James's earlier experience includes a Systems Analyst position at National Logistics Services, where software development and database management were key responsibilities, and a Software Engineer/Network Admin role at Weatherford. James holds a Bachelor of Science degree in Computer Science and Environmental Studies from Nottingham Trent University, completed between 1994 and 1997.