Dylan Baumann is a Senior Customer Success Engineer at Pantheon Platform, with extensive experience in web development and customer support within the tech industry. At Pantheon, Dylan focuses on resolving site issues using various technologies and has standardized support communication across teams. Previous roles include Lead WordPress Performance Engineer at Flywheel, where skillful communication and technical expertise in website performance were key responsibilities. Dylan has also contributed as a Front-End Software Developer, Senior L2 Customer Support Engineer at WP Engine, and Web Developer at Grain & Mortar, working with notable clients such as Checkr and Twitch. Additionally, Dylan held the position of Director of Education at AIGA Nebraska and led web development projects at Corporate 3 Design and the State of Nebraska, demonstrating a commitment to accessibility and user experience. Dylan holds an Associate's Degree in Applied Science, Graphic Design from Southeast Community College.
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