Berkay U.

Berkay U. is a Senior Operational Excellence Specialist at Papara, where they focus on improving customer communication and enhancing brand satisfaction. Previously, Berkay worked as a Senior Technical Advisor at Apple, providing support to Turkish customers and fostering effective communication. From 2020 to 2022, they served as a Social Media Specialist at TikTok, where they moderated content and contributed to product testing and improvements. Berkay holds a degree in Business/Commerce from İstanbul Gelişim Üniversitesi, which they completed in 2016.