Sean Collins

Sean Collins is an experienced eCommerce professional with a strong background in managing eCommerce operations and strategies. Currently serving as the eCommerce Site Manager at PaperSource since July 2021, Sean successfully led the Vertex Tax integration with Magento, enhancing tax calculations for the webstore, and developed improved processes for store promotions that boosted sales revenue. Prior to PaperSource, Sean held the position of Sr. Manager of Ecommerce Strategy at Universal Music Group from August 2015 to January 2020, where leadership of a 10-person team ensured efficient eCommerce operations and integration with partner systems. Additionally, Sean oversaw product management for online shops and wrote extensive product descriptions as the Ecommerce Store Manager in Consumer Engagement at Universal Music Group. Earlier experience includes the role of Customer Service Manager at Warner Music Group, focusing on fan community development and resolving customer complaints.