Robert Coen

Director Of Customer Success, East at PAPER

Robert Coen has a diverse work experience in various roles and companies. Robert most recently worked as the Director of Customer Success, East at Paper since August 2023. Before that, they held the position of Senior Regional Manager, Customer Success at Paper from March 2023 to August 2023. Prior to joining Paper, Robert worked as a Manager, Key Accounts at Paper from November 2021 to March 2023. Robert also has experience as a Senior Customer Success Manager at Paper from May 2021 to November 2021. Before joining Paper, Robert worked as an Account Manager at FamilyID, Inc. from June 2018 to May 2021. Robert also has experience as an Account Executive at ezCater from April 2017 to May 2018. Robert started their career as a Customer Service Professional at Circles from May 2011 to June 2012.

Robert Coen holds a Bachelor of Science degree in Management from Saint Joseph's University. Robert also attended Boston College High School. In terms of additional certifications, they obtained various LinkedIn certifications such as "Lead with Positive Power," "Managing in Difficult Times," and "Removing Noise and Bias from Strategic Decision-Making." Robert also holds certifications in Conversational Sales and Conversational Marketing from Drift, and certifications in Agile Leadership Principles and Practices from the University of Maryland, Successful Negotiation from the University of Michigan, and Inbound Certification from HubSpot Academy.

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Previous companies

Circles logo
ezCater logo
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Timeline

  • Director Of Customer Success, East

    August, 2023 - present

  • Senior Regional Manager, Customer Success

    March, 2023

  • Manager, Key Accounts

    November, 2021

  • Senior Customer Success Manager

    May, 2021

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