SA

Sarah A.

Customer Operations Insights Lead at Paperless Post

Sarah A. has work experience spanning over a decade, with a diverse range of roles in various industries. Their most recent position was with Paperless Post, where they held multiple roles over the years. Sarah started as a Customer Operations Associate in December 2019 and then progressed to become a Customer Operations & Personal Design Associate in April 2022. Sarah further advanced to the position of Customer Operations Insights Specialist in July 2022 and ultimately became the Customer Operations Insights Lead from January 2023 onwards.

Prior to their time at Paperless Post, Sarah worked as the Head Stage Manager for Accomplice The Show from September 2017 to July 2019. Sarah also gained experience as a Podcast Intern at The Upright Citizens Brigade Theatre from September 2017 to May 2018.

Sarah demonstrated their abilities as a Host and Producer at the podcast No Stone Unturned from April 2015 to May 2018. Additionally, they worked as a Production Intern at WYEP-FM in June 2016 and as an Improviser and Social Media Manager at ComedySportz Berlin from October 2015 to February 2016.

Earlier in their career, Sarah embarked on an internship as an Intern/Volunteer Docent at Assemble, a community space for arts + technology, from January 2012 to May 2013. Additionally, they worked as a Research Assistant at the Language Technologies Institute at Carnegie Mellon University from October 2012 to April 2013.

Overall, Sarah's work experience showcases their versatility and ability to adapt to different roles and industries.

Sarah A. attended Lawrence University from 2013 to 2017, majoring in Linguistics and German. During their studies, they spent a year abroad at Humboldt-Universität zu Berlin from 2015 to 2016 as part of a Study Abroad program.

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Previous companies

Carnegie Mellon University logo

Timeline

  • Customer Operations Insights Lead

    January 1, 2023 - present

  • Customer Operations Insights Specialist

    July, 2022

  • Customer Operations & Personal Design Associate

    April, 2022

  • Customer Operations Associate

    December, 2019

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