Sandro la Rosa

Sandro La Rosa is an experienced Customer Support professional with a strong leadership background, currently serving as Customer Support Team Lead at Papershift since July 2024. Previously, Sandro held the position of Customer Service Team Lead at klarsolar GmbH and Nuri, demonstrating a consistent progression in customer service leadership roles. At Fitbit, Sandro worked as Service Delivery Manager, followed by a role at Ferratum Group as Customer Support Team Lead for the German and Finnish markets. Sandro's extensive experience at Apple includes managing Customer Support Teams for German-speaking markets and leading a mixed-language team, alongside providing technical support for iOS and Mac OS. Early career roles included positions as Night Porter and Receptionist at Buxted Park Hotels and Customer Support Advisor at Quality Communications. Sandro holds a degree in Retail Sales and Retail Business Sales and Management from Handelslehranstalt Bruchsal.