Carmen M.

Carmen M. currently works as a Quality Assurance Coordinator at PaperWorks Industries, Inc., since April 2014, where responsibilities include initiating customer complaints, developing supplier claims, and training employees on quality and food safety topics. Previous experience includes roles at Guelph Tool Inc. and Evergreen Packaging Inc. as a quality professional, where Carmen handled customer complaints, developed quality systems, and ensured documentation and issue reconciliation. Earlier positions at International Paper encompassed leadership in quality control and quality assurance, as well as technical support in customer complaint investigations. Carmen holds a Bachelor of Science in Industrial Engineering from Universidad Politécnica de El Salvador and completed education at Conestoga College in 2011.