Michelle Markle

Medical Case Manager at Paradigm

Michelle Markle has a diverse work experience in the field of medical and vocational case management. Michelle started their career as a Regional Supervisor and Case Manager at Liaison, Inc., where they were responsible for recruiting, training, and supervising nurse case managers and support staff. Michelle also conducted interviews, performance evaluations, and generated reports.

Michelle then worked at Expert Witness, Cost Review Services, Inc. as a Supervisor and Lead Disability Case Manager. In this role, they coordinated and monitored medical treatment for injured workers, increasing revenue by 60% in a 6-month time frame. Michelle also communicated with relevant parties regarding patient care and vocational rehabilitation.

As an Independent Contractor, Michelle served as an Account Representative and Independent Managed Care Consultant. Michelle provided medical and vocational disability case management, secured new accounts, and maintained relationships with existing accounts. Michelle also interviewed injured workers and assisted with resume development, interviewing skills, and job development.

At CasePro, Inc., Michelle held two roles: Rehabilitation Consultant and National Account Manager. As a Rehabilitation Consultant, they provided vocational and medical rehabilitation counseling to individuals, while as a National Account Manager, they established marketing and strategic plans to acquire new business with municipalities, third-party administrators, employers, and insurance carriers.

Michelle also worked as a Case Manager/ASN at Ability Services Network, Inc. Here, they assisted individuals with locating appropriate medical care and suitable employment after their release from medical treatment. Michelle played a crucial role in helping injured workers reintegrate into society.

Prior to this, Michelle served as a Patient Advocate/Educator/Caretaker at Respite Services, where they coordinated medical treatment and provided caregiver instruction for a child with severe aspiration pneumonia and COPD.

Michelle started their career as a Medical Case Manager at York Risk Services Group. Michelle'sprimary responsibilities included case management for medical claims.

Most recently, Michelle worked as a Medical Case Manager at Paradigm, where they played a role in managing medical cases for clients.

Throughout their work experience, Michelle has demonstrated skills in case management, customer service, strategic planning, and business development.

Michelle Markle earned a Master of Science (M.S.) degree in Rehabilitation Counseling from the University of North Texas, which they attended from 1992 to 1994. Michelle also completed a Bachelor of Science (B.S.) degree in Rehabilitation Studies, with a focus on Music and Psychology at the same university.

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Timeline

  • Medical Case Manager

    April, 2019 - present