Jackson Utley is a Customer Support Specialist at Paraform since January 2026, with a strong background in customer support roles. Prior to this position, Jackson served as a Senior Support Specialist and Support Specialist at Mercury from November 2021 to January 2026. Additionally, Jackson worked as a Customer Support Advocate at Airtable from April 2021 to November 2021 and completed a Management Trainee program at Enterprise from August 2020 to April 2021. Earlier experience includes a role as a Project Manager at The New England Consulting Group from May 2020 to August 2020. Jackson holds a degree in Political Science with a focus on Public Policy Analysis from Rutgers University, graduated in 2020.
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