Matt Williams is a results-oriented GTM leader with over 10 years of experience in building Customer Success organizations from the ground up. Currently, Matt serves as the Director of Customer Experience at Paragon, having previously held leadership positions at companies such as Postal, Webflow, and Wrike, where they significantly enhanced customer retention and growth strategies. Matt's foundational education includes a B.A. in Business Administration and Management from Loyola Marymount University, which has supported their successful trajectory in high-growth SaaS environments.
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