Hans Wingiak

Hans Wingiak has extensive experience in customer management and operational roles within the telecommunications sector. At Ericsson, Hans served as a Customer Problem Manager, overseeing processes related to problems and major incidents to enhance customer satisfaction. Prior experience includes tenures at Bemobile Ltd. as a Team Leader in Customer Operations and a Senior Technical Support Officer, where responsibilities focused on team performance management and customer service excellence. Hans also held positions such as Customer Management and Reporting at Digicel Group and Radio Frequency Engineer at Digicel Pacific, demonstrating a strong grasp of RF tuning and complaint resolution strategies. Educational credentials include an Advanced Diploma in Philosophy, Psychology & Theology from Divine Word University and incomplete theology studies at the Catholic Theological Institute.