Kıvılcım Karalı is a skilled professional in project and process management, currently serving as a Senior Manager in the Project Management Office at Param since September 2023. Prior experience includes roles at Getir from May 2021 to August 2023, where responsibilities encompassed team management, digital channel management, and leading process design initiatives across various domains. Kıvılcım also worked at Turkcell Global Bilgi from December 2016 to April 2021, focusing on customer experience improvement and process development for call centers. Earlier positions include a Merchandise Planner at LC Waikiki and a Production Planning Intern at HUGO BOSS. Kıvılcım holds a Master's degree in Management Information Systems from Bahcesehir University and a Bachelor's degree in Industrial Engineering from Anadolu University.
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