Shinto Alex serves as a Principal Consultant in IT Governance at Paramount Computer Systems since February 2015, with responsibilities including defining and implementing IT governance structures, managing quality control, and developing various management systems like QMS, SMS, and ISMS. Shinto has extensive experience in auditing based on international standards such as ISO 20000, 27001, and 9001, as well as driving process improvements and customer complaint management. Previously, Shinto held roles at Vodafone India Services Pvt. Ltd. as an Assistant Manager in Quality, and at Wipro Infotech as a Quality Manager, where responsibilities included implementing ISO standards and conducting audits. Educational qualifications include a Bachelor's Degree in Philosophy from Nagpur University and an Associate's Degree from Mahatma Gandhi University.