GI

George Iveson

Head Of Operations at Parcel2Go

George Iveson has extensive work experience in various roles.

From 2007 to the present, they have been working at Parcel2Go.com, starting as a CS Senior Supervisor and later being promoted to Customer Service Manager. In these roles, they managed the customer service team, handled inbound contacts via various channels, and served as a point of contact for both office and outreach teams. George also led the senior supervisor team, handling HR, recruitment, and training issues.

Prior to that, from 1998 to 2014, George worked at BP (B&M Harland Ltd) as a Forecourt Manager. Their responsibilities included day-to-day management of the forecourt, fuel and stock ordering, accounts, payroll, and reporting of daily takings. George also project managed a successful refurbishment of the forecourt and store.

Overall, George Iveson has a strong background in operations management, customer service, and forecourt management.

George Iveson started their education in 1990 at Houghton Kepier, where they studied until 1996. However, no specific degree or field of study was mentioned during this period. Later, between 2016 and 2022, George enrolled at The Open University and earned a Bachelor of Arts (BA) degree in Business Management. In addition to their formal education, George obtained a CybSafe Certification in Security Awareness in March 2022. It is also noted that they attained an ILM Level 3 in Leadership & Management, although the specific institution and timeframe were not provided.

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Timeline

  • Head Of Operations

    July, 2022 - present

  • Manager - Courier Support & Escalations

    October, 2019

  • Customer Service Manager

    April, 2015

  • CS Senior Supervisor

    June, 2007

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