parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost, and optimize customer experience in an unprecedented way.

Their award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers.

Trusted by over 700 brands including IKEA, Chico’s, H&M, and Yeti, they actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide

Enterprise Software

Information Technology

IT Services

Platforms

Software

parcelLab

The München office focuses on software development, implementation, and business operations, driving technological innovation.

München

The Hammersmith office focuses on marketing, customer experience, and product development to enhance global operations.

Hammersmith

parcelLab's headquarters in Boston, MA, United States

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