Emma Acton

Customer Delivery Project Manager at ParentPay

Emma Acton has a diverse work experience spanning over several roles and companies.

Starting in 2008, they worked as a Customer Service Account Manager at E.ON UK for six years. In this role, they prioritized customer service, maintained strong communication skills, and effectively organized their work.

In 2014, they transitioned to E.ON, where they held multiple positions. As a Personal Assistant, they provided comprehensive secretarial and administrative support to senior management. Later, they served as a PA to the CFO, delivering high-caliber secretarial services and managing various duties. Emma also worked as a Project Support professional, responsible for reporting, progress tracking, issue mitigation, and compliance with functional requirements.

From 2019 to 2021, Emma Acton had two positions. At Phoenix Group, they worked as an interim Resource Manager, managing project resource plans and resolving conflicts. At XREFLOW LIMITED, they worked as a Project Manager, successfully delivering software projects within the clients' budget, implementing project management software, and developing project strategies based on Agile and PMI waterfall standards.

Moving on, they joined Clarilis in 2021 as a Project Manager, where they were responsible for communication, reporting, and maintaining a view of the project pipeline. Emma implemented new ways of working to enhance productivity and communication within internal teams and provided weekly reporting for AWS implementation in Canada and the development team.

Currently, Emma Acton is employed as a Customer Delivery Project Manager at ParentPay, starting in November 2021. No specific end date is provided for this role.

Emma Acton has a education history that includes studying at Axelos from 2017 to 2022, where they pursued Project Management. Emma also attended The Open University during the same time period, working towards a BA (Honours) Business Management degree.

Links

Previous companies

Clarilis logo
E.ON logo

Timeline

  • Customer Delivery Project Manager

    November, 2021 - present