Paul Morrison

Paul Morrison is currently the Group Major Incident and Problem Manager at ParentPay, focusing on the effective design, embedding, and maturity of IT services. Previously, Paul held several roles in major incident and problem management, including positions at CloudFactory and Covéa Insurance, as well as service management roles at Capgemini and NHS Digital. With a background in incident management at Vodafone and experience as a Service Desk Analyst at Cable & Wireless, Paul has cultivated a robust career in IT service management. Paul also possesses an ITIL Foundation Level certification and has A-level qualifications in English Language and Literature from Stockport College.