Tracie Ward is an accomplished professional with extensive experience in IT service delivery and operational management. Starting their career as a Senior Underwriter at Axa Insurance from 1990 to 1997, they later held various roles, including Transitional Project Manager at Sirius Financial Solution from 2005 to 2007, and Regional Operations Manager at SSP Limited in 2012. Tracie served as Director of IT Service Delivery at HomeServe from 2019 to 2025 and is currently the Director of Service Management at ParentPay, which they began in 2025.
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