Alexis V.

Alexis V. has extensive experience in customer support and management, currently serving as a Tier 2 Customer Support Specialist at ParentSquare since August 2020. Responsibilities include handling customer inquiries through various channels, resolving issues, and improving support materials. Prior roles include Front Desk & Maintenance Staff Manager at Solace New York, managing staff hiring and facility upkeep, and Front Desk Staff at the YMCA of Greater New York, focusing on customer service and program management. Alexis V. also worked as an Office Manager at SinglePlatform, where duties included HR functions and office management, and served as a Senior Customer Technical Support Representative at Pearson K-12 Technology, providing technical assistance to customers. Educational background includes studies at Pace University in New York.