Julia Fleury

Julia Fleury is a seasoned Customer Success Manager with a strong background in client engagement, retention, and revenue growth, currently employed at ParentSquare since December 2023. Fleury's role involves transitioning over 250 accounts from Remind to ParentSquare’s solutions, while also identifying upsell opportunities and maintaining customer relationships to safeguard against churn. Prior to ParentSquare, Fleury served as a Customer Success Manager at Remind, managing a similar portfolio and working cross-functionally to enhance customer experience. Earlier experience includes a decade at TripAdvisor in various roles, including Account Manager, where strategic relationship management resulted in a diverse product offering. Julia's academic qualifications include a Bachelor of Science in International Hotel & Tourism Management from Johnson & Wales University and a concentration in International Business from DCT University Center Switzerland.