Parloa is a Conversational AI platform for automating omnichannel customer service, e.g in phone bots or chatbots.

AI/ML

Analytics

Call Center

Information Technology

Messaging & Communication

Software

Telecommunications

Parloa

Malte Kosub

Latané Conant

Dorothy Copeland

Joachim Schreiner

Csaba Tamas

Chris Silver

Team Lead Technical Support (f/m/d)*

Sven Grube

Senior Python Backend Engineer (f/m/d)*

Frontend Staff Software Engineer (f/m/d)*

Senior Product Designer (f/m/d)*

Marco Soworka

Tino Mittelmeier

Stefan Ostwald

Axel Dittmann

The Sales and Customer Success team at Parloa is dedicated to driving growth and ensuring customer satisfaction through strategic sales initiatives and proactive support. This team collaborates closely with potential and existing clients to understand their needs, tailor solutions leveraging Parloa's Conversational AI platform, and foster long-lasting partnerships. Their efforts are focused on maximizing customer value, optimizing onboarding processes, and delivering exceptional service across multiple channels.

Sales and Customer Success

The Engineering and Development team at Parloa is responsible for designing, building, and maintaining the conversational AI platform, ensuring seamless integration across various communication channels. This multidisciplinary team collaborates on software development, product management, and quality assurance to deliver innovative solutions that enhance customer service automation, while also focusing on scalability and performance through robust DevOps practices.

Engineering and Development

The Leadership Team at Parloa is responsible for setting the strategic direction and vision of the company, ensuring alignment across various functions such as product development, marketing, partnerships, and customer success. They foster a culture of innovation and collaboration, driving growth and operational efficiency while enhancing the company's position in the Conversational AI market.

Leadership Team

The Talent Acquisition and People Operations team at Parloa is dedicated to attracting, recruiting, and retaining top talent to support the company's growth in the Conversational AI space. They streamline hiring processes, enhance employee experience, and foster a vibrant company culture, ensuring that Parloa remains a leader in innovation and customer service automation.

Talent Acquisition and People Operations

The Marketing and Communications team at Parloa is responsible for crafting and executing strategies to promote the Conversational AI platform. This includes creating engaging content, managing brand messaging, and overseeing product marketing initiatives to drive customer awareness and adoption across various channels. Additionally, the team fosters communication with stakeholders to enhance the company’s market presence and support overall business growth.

Marketing and Communications

The Product Management and Design team at Parloa is responsible for defining and shaping the vision of the Conversational AI platform. They collaborate closely to design intuitive user experiences, develop product strategies, and ensure that features meet customer needs and drive engagement. This team plays a crucial role in aligning product development with business goals and enhancing the overall effectiveness of omnichannel customer service solutions.

Product Management and Design

Parloa

Org chart

Teams