Parry Street Tech (PST) was formed to deliver exceptional technology support.  Founders and owners Craig Laffer, Roger Burgess and Steve Baxendale have 60+ years of experience in outsourced technology management and support, focusing the PST service on end user experience rather than the traditional technology/helpdesk methodology.

PST was created to provide exceptional, responsive support and assistance to organisations we categorise as ‘Enterprise SME’.  Enterprise SMEs are organisations who may not necessarily be large in user numbers but have either enterprise technology requirements, embraced technology as an enabler not just a cost centre, or organisations with overseas, multi time zone or regulatory/security requirements.  For example, you may only have 10 users but work across 10 countries and demand a consistent level of service across all time zones.  Alternatively, you may have 300 users in 3 countries who need a one company technology and support approach with all users being first class technology citizens.  Finally, you may be a single office/single country organisation who expects and demands the highest level of technology partnership.  PST is here to assist with all use cases – to secure, support and manage your technology.

The PST team works 24/7 with both UK and Australia teams blending across time zones to provide your users with a personable and knowledgeable team who are focused on solving your issues to allow you to get back to your core role, wherever you are based.

This customer and user focused methodology runs counter to the traditional approach from legacy IT and technology providers.  PST believes that the technology should just work and, perhaps counter intuitively, rather than ‘selling’ technologies, the PST team deliver a new way of working and support to your people, not just your computers. 

Parry Street Tech:  Secure. Support. Manage.

Parry Street Tech

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