John Ross is a strategic and growth-focused leader in customer success, currently serving as the Director of Customer Experience at PARS, Inc. With over 20 years of experience, they have a proven track record in enhancing client satisfaction and leading high-performing teams. Ross's previous roles include positions at CitiCapital Fleet, GE Fleet Services, and Vance International, as well as service in the US Army. They hold educational experience from the University of Arkansas and Tech Skills.
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