Vikram Shinde

Vikram Shinde is a Solution Architect and Technical Account Manager with over 11 years of experience in the IT industry, specializing in Business Service Management, observability, anomaly detection, and capacity management. They have held key positions at various organizations, including Capgemini, BMC Software, and Column Software Solutions Pvt. Ltd., where they contributed to solution design, project delivery, and presales activities. Vikram's educational background includes a Master of Technology in Computer Engineering from MLR Institute of Technology, where they graduated with distinction. Currently, they are focused on service assurance delivery at Parseq, driving innovation and ensuring alignment with organizational objectives.