Athena Abe

Customer Support Trainer

Athena Abe serves as a Customer Support Trainer at PAR Technology since April 2022, leading virtual training sessions for new hires and demonstrating strong leadership as a Sustaining Engineer. Athena has earned multiple accolades, including the 2024 CEO Award and the Kurt Smith Memorial Award, while significantly improving team productivity by 15%. As a KCS Coach, Athena has guided coachees in integrating knowledge-centered support into their workflows. Prior experience includes roles as a Technical Community Manager at Edukasyon.ph, where social media engagement flourished under Athena's management, and as an Application Analyst at Filta, where innovative IT solutions were developed. Athena co-founded several initiatives, enhancing digital presence and community outreach, and holds a Bachelor’s degree in Computer Science from St. Paul University Manila.

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