Khalid Dini is a Technical Product Support Specialist at PAR Technology, with a strong background in customer support and technical troubleshooting across various sectors. Since August 2022, Khalid has been addressing platform configuration and integration support tickets, particularly related to the Punchh marketing platform. Prior experience includes serving as a Payment Coordinator at TouchBistro, where Khalid managed complex payment inquiries, and as a Product Specialist at Jobber, where responsibilities included customer support, issue resolution, and knowledge base management. Additionally, Khalid has experience as a Technical Support Specialist at ecobee, providing customer service for technical and hardware issues, and previously worked as a Concierge and Head Cashier, showcasing a diverse skill set in both technical and customer-facing roles. Khalid holds a Bachelor’s degree in Business Technology Management from Ryerson University and a Google Cloud Associate Engineer Certification.
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