ParTech
Khalid Dini is a Technical Product Support Specialist at PAR Technology, with a strong background in customer support and technical troubleshooting across various sectors. Since August 2022, Khalid has been addressing platform configuration and integration support tickets, particularly related to the Punchh marketing platform. Prior experience includes serving as a Payment Coordinator at TouchBistro, where Khalid managed complex payment inquiries, and as a Product Specialist at Jobber, where responsibilities included customer support, issue resolution, and knowledge base management. Additionally, Khalid has experience as a Technical Support Specialist at ecobee, providing customer service for technical and hardware issues, and previously worked as a Concierge and Head Cashier, showcasing a diverse skill set in both technical and customer-facing roles. Khalid holds a Bachelor’s degree in Business Technology Management from Ryerson University and a Google Cloud Associate Engineer Certification.
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ParTech
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PAR is a leading global provider of software, systems, and service solutions to the restaurant and retail industries. Today, with 40 years of experience and point of sale systems in nearly 100,000 restaurants and more than 110 countries, PAR is redefining the point of sale through cloud software and bringing technological innovation to all corners of the enterprise through its acquisition of Punchh.