Allison Müller is a seasoned Operations Manager with a strong background in the BPO industry, specializing in managing omnichannel teams and enhancing client relations. They have held various roles at IntouchCX and Crescendo, where they focused on operational excellence, performance improvement, and staff development. Allison has also gained experience in customer service and leadership roles at Startek Honduras. They hold a Bachelor of Arts in Psychology from Keiser University and are pursuing an MBA and a Master’s in Project Management from ENEB.
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