Tracy L. Ward

Tracy L. Ward, MS, CPFC® has a wealth of experience in various roles related to people management, talent acquisition, and financial coaching. Tracy L. currently serves as the Chief People Officer at PartnerHero since February 2022. Prior to this, Tracy worked as a Financial Coach/Business Consultant at Financial Step Up, LLC starting from February 2019. Additionally, they were the Vice President of Talent/Human Resources at Broadstep Behavioral Health, a leading provider in I/DD and behavioral health services, from November 2019 to March 2022.

Tracy's expertise in talent acquisition and management includes their position as the Director of Talent Acquisition at The Fresh Market from July 2018 to November 2019. Tracy L. also held the role of Senior Director of Talent Engagement at Windham Professionals Inc. from December 2014 to July 2018. Tracy's valuable experience in global talent acquisition and EEO/AA is highlighted by their position as Vice President at Expert Global Solutions (now Alorica) from June 2008 to July 2014.

Furthermore, Tracy's career includes positions at NCO Customer Management, Inc., where they served as the Director of Corporate Recruitment & Retention from July 2007 to June 2008, and held various roles in inside sales, training, leadership development, and field recruiting from March 2004 to July 2007. Tracy L. also previously worked as a Program Director at Horizon Mental Health Management, Inc. from May 2001 to October 2003, and as a Community Education Manager at the same company from February 1998 to May 2001.

Overall, Tracy L. Ward's extensive work experience showcases their proficiency in people management, talent acquisition, financial coaching, and leadership roles within both the healthcare and business industries.

Tracy L. Ward, MS, CPFC® completed their Bachelor of Science degree at Winston-Salem State University from 1989 to 1993. Tracy L. then pursued a Master of Science degree in Rehabilitation Counseling at East Carolina University from 1998 to 2001. Tracy also participated in the Graduate Studies: Executive MBA Program at Averett University from 1998 to 1999. In high school, Tracy was an Honors Student at NCHS-East from 1985 to 1989. Additionally, they obtained the certification of Certified Personal Finance Counselor® from Fincert.org, a division of the Institute for Financial Literacy, in July 2017. Tracy is also currently a Trust Edge Certified Partner, having completed the program offered by the Trust Edge Leadership Institute in 2023.