Rachel Thomson

Rachel Thomson is a Senior Integration Engineer at Partnerize, with 14 years of experience in the Customer Service industry across various sectors including telecommunications, retail, and technical support. Previously, Rachel served as a UC Service Desk Analyst at 2e2 and held multiple IT roles at Northumbria University, where they focused on troubleshooting and support for a wide range of users. They have consistently maintained high standards of quality and teamwork throughout their career, demonstrating initiative in problem-solving and supporting team productivity. Rachel's diverse background and transferable skills have equipped them for success in any customer service-based role.