Joy Kalombo

Joy Kalombo is an accomplished Account Manager at Partoo since June 2022, managing a portfolio of 80 clients with an annual recurring revenue of €1M. Key responsibilities include developing trusted relationships to ensure client retention and growth, analyzing client needs to enhance ROI, and collaborating with internal teams for a seamless customer experience. Prior experience includes roles as a Customer Success Manager and Business Development Representative at Partoo, as well as an Operational Manager at Groupe LE FIVE, and a Manager at Block'Out. Educational credentials include a Master’s degree in International Sport from Ecole APollon and a Baccalauréat in Economic and Social Sciences from Lycée Jules Ferry.