RH

Raimundo Howard

Customer Success Manager at PartsTrader

Raimundo Howard has a diverse work experience spanning multiple industries. Raimundo began their career at CPA Dial Inc. in 2004, where they served as a Technical Operations Lead. In this role, they were responsible for recruitment, training, and maintenance of office equipment. Raimundo also played a key role in developing company policies, resulting in an efficient workforce and improved customer satisfaction.

In 2009, Raimundo became an Independent Business Owner at HC Services, providing janitorial and flooring services to small businesses and corporate accounts. Raimundo successfully grew the business from a $500 investment to a $67,000 profit margin in its first year.

From 2014 to 2017, Raimundo ventured into entrepreneurship once again as the owner of Champion Coach & Limo. During this time, they managed all aspects of the business operations.

In 2011, Raimundo joined Proviso Township Schools as a School Security Officer and Head Wrestling Coach. Raimundo also took on the role of Freshmen Football Coach in 2018, where they evaluated talent, instructed athletes, and prepared them for high-level competition.

Starting in 2019, Raimundo worked at PartsTrader LLC in various roles. Raimundo began as a Customer Care Representative II at MindSpring Partners LLC, assigned to PartsTrader LLC in Chicago. Their responsibilities included answering customer inquiries and providing troubleshooting support within the web-based parts sourcing platform. Raimundo also maintained customer records using Office 365 based CRM.

Later on, Raimundo transitioned to the role of Sales Support Specialist II at PartsTrader LLC. Raimundo played a crucial role in supporting sales efforts and ensuring customer success.

Lastly, Raimundo has been involved with US Lacrosse since 2017, where they serve as a Women's Lacrosse Official.

Overall, Raimundo Howard has a diverse skill set and a proven track record of success in various roles and industries.

Raimundo Howard earned a Bachelor's degree in Computer Science from Eastern Gateway Community College from 2018 to 2020. In addition to their degree, they hold various certifications including Nonviolent Crisis Intervention obtained from the Crisis Prevention Institute in December 2016, Mandated Reporter obtained from the Illinois Department of Children and Family Services in August 2012, American Sport Education Program obtained from the Illinois High School Association in September 2010, CNA obtained from the Illinois Department of Public Health (IDPH) in June 2004, and Mental Health First Aid USA obtained from the National Council for Behavioral Health in July 2018. Raimundo also has a certification called PERC from the Illinois Department of Financial and Professional Regulation, but the specific month and year of obtaining it are not provided.

Links


Org chart