Leslie Smith is an accomplished Operations leader with 17 years of experience and certification in Gainsight and Salesforce.com. Formerly, Leslie held various positions at Raymond James & Associates, including Public Relations Assistant and Equity Research Editor, before advancing to roles such as Senior Specialist at CA Technologies and Lead Customer Success Analyst at Citrix. Currently, Leslie is the Senior Manager of Customer Success Programs at OnBoard, where they focus on enhancing client engagement and operational efficiency. Known for their exceptional work ethic and team-oriented approach, Leslie is dedicated to driving continuous improvement in customer success processes.
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