Passenger’s customer experience platform is the scalable digital technology for public transport operators. With mobile & contactless ticketing, travel information and live data feeds for apps and websites all powered by Passenger Cloud, it empowers users to chose shared, sustainable public transport.

Our customers include The Go-Ahead Group, Transdev, Cardiff Bus, East Yorkshire, Brighton & Hove, Reading Buses, Nottingham City Transport and Go-Ahead Ireland.

Passenger

Alex Ross

David Hulbert

Daniel Claydon

Shane de Jager

Andy Brown CDir FCCA

Matthew Morgan

Katie Killinger

Jamie Kerslake

Harvey Dobson

Emma Quay

Emma Battman

Andrew Jones

Jo Loveridge

Luke Wakeford

Callum Taylor

Brandon Phillips

Reece McDonald

The Engineering Team at Passenger is responsible for developing and maintaining our scalable digital customer experience platform for public transport operators. This includes designing and implementing mobile and contactless ticketing systems, integrating live travel information and data feeds into apps and websites, and ensuring the robustness and reliability of the Passenger Cloud infrastructure. The team works collaboratively to empower users to choose sustainable public transport options, enhancing the overall efficiency and convenience of public transit systems.

Engineering Team

The Customer Success team at Passenger ensures that public transport operators effectively leverage the Passenger platform to enhance their services. They work closely with clients like The Go-Ahead Group and Transdev to provide support, optimize platform use, and drive adoption of features such as mobile ticketing and real-time data feeds, ultimately aiming to boost customer satisfaction and success.

Customer Success

This department oversees the development and lifecycle of products, ensuring alignment with market needs and organizational goals.

Product Management

This department focuses on coordinating business functions and driving development initiatives for organizational growth.

Business Operations

The Leadership Team at Passenger drives the strategic vision, financial stability, and technological advancements of the company. This group ensures alignment with the company’s goals, oversees compliance and strategic initiatives, and maintains financial health. Their oversight guarantees that Passenger’s customer experience platform remains at the forefront of innovation in public transport technology.

Leadership Team

The Product & Design Team at Passenger is responsible for developing and refining the customer experience platform tailored for public transport operators. This team works on enhancing mobile and contactless ticketing solutions, integrating real-time travel information, and ensuring seamless data feeds for apps and websites. Their goal is to create user-centric, sustainable, and scalable solutions that empower operators and improve the passenger experience.

Passenger

Org chart

Teams

Engineering Team

Customer Success

Product Management

Business Operations

Leadership Team

Product & Design Team

Offices

Passenger

Org chart

Teams

Engineering Team

Customer Success

Product Management

Business Operations

Leadership Team

Product & Design Team

Offices

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