Ethan M.

Revenue Operations Lead at Passion.io

Ethan M. has a diverse work experience spanning various roles and industries. Ethan most recently worked as a Sales Coordinator at Passion.io starting in March 2023. Prior to that, they were a Senior Quality & Training Specialist at Typeform from June 2018 to March 2023. In this role, Ethan was responsible for managing the Support quality model and ensuring a satisfactory customer experience. Ethan also served as an Account Advisor at Typeform from June 2018 to June 2022. Before joining Typeform, Ethan worked at Cien, Inc as an Account Executive from November 2017 to May 2018, and as a Sales Development Representative from June 2017 to November 2017. At Cien, Ethan played a significant role in the sales cycle, prospecting, selling, and providing product demos to B2B SaaS companies. Ethan also gained experience as a Sales Development Representative at Signaturit from July 2016 to June 2017, focusing on researching, prospecting, and advising potential clients. Additionally, they worked as a Financial Sales Representative at Leading Solutions Sales & Services from March 2016 to July 2016, where they identified sales opportunities and provided customer service for IKEA VISA. Ethan's earliest recorded work experience was as an Operaciones role at u!dance in 2015. Overall, Ethan M. has demonstrated strong sales, customer service, and training skills throughout their career.

Ethan M. attended ThePower Business School from 2018 to 2019, where they obtained a degree in Business Administration as a Business Expert. Ethan does not have any specified field of study for their degree. Additionally, Ethan M. obtained certifications in "Setting up the purrfect customer service QA program" from Klaus in May 2022 and "Zendesk Support for Agents" from Zendesk in April 2022.

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