Rob Jones is an experienced Client Success Manager currently employed at Passport since May 2022, previously serving as a Service Operations Manager at Calero-MDSL and an Enterprise Account Manager at Spectrum Enterprise. With a solid background in account management and client relations, Rob has successfully articulated product concepts, demonstrated strategic solutions, and maintained high client satisfaction through effective problem-solving and resource management. Prior roles include Account Manager for Preferred Accounts at Carestream and Client Account Manager at Windstream Enterprise, where Rob developed new employees and established performance goals. Rob's extensive experience is further supported by a BS degree in Business from Canisius University and additional studies at St. John Fisher College.
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