Sofia Lopes has extensive experience in logistics and customer service, currently serving as a Sr. Logistics Coordinator at TOMS since November 2020. Prior to this role, Sofia worked as a Logistics Coordinator at TOMS and held various positions including Sales Operations Coordinator at both Ring and Amazon from July 2018 to October 2020, as well as Customer Relations Associate and Customer Service Guest Specialist at Booking.com from December 2016 to June 2018. Early career roles include Office & Admin Manager at Aurantiaca Europe BV and Customer Service Manager at BimBimBikes. Educational qualifications include a Bachelor's Degree in Marketing from Universidade de Aveiro and two minors in Innovation and Creativity and International Entrepreneurship from Avans University of Applied Sciences.