Lucy Higgins currently serves as a Customer Service Ambassador at Patek Philippe, a position held since March 2024. Prior to this role, Lucy worked as a Fraud Manager and Ecommerce Specialist at Phoebe Philo from October 2023 to April 2024. Lucy's experience also includes serving as a CRC Client Advisor at Hermès, a Customer Support Administrator at MATCHESFASHION, and a Customer Service Agent at Orlebar Brown. Earlier career roles featured positions as a Customer Service Consultant at Burberry, a Sales Intern at Threads Styling Ltd., and an Intern at THE HOUSE OF LUXURY. Lucy obtained a Bachelor of Arts degree from the University of Leeds, where studies were completed in June 2021.
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