Afroza Akter is a dedicated Customer Experience Officer currently employed at Pathao, where they focus on enhancing customer satisfaction. Previously, Afroza served as a Customer Service Officer at Genex Infosys Limited and held various customer service roles at Digicon Technologies Ltd and The City Bank Ltd. Afroza holds a Bachelor of Social Science (Honors) and a Master's degree in Sociology from National University of Bangladesh and the University of Dhaka, respectively. With a strong foundation in humanities, Afroza aims to leverage their professional skills and sincere work ethic to add value to their organization.
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