Arman Hossain is a Senior Executive in Customer Experience at Pathao, where they focus on evaluating service quality and developing strategies to enhance customer satisfaction. Arman has a strong background in Quality Assurance and has held positions at various companies, including Shohoz and RESPONSE Limited, where they contributed to improving service quality and customer interactions. Holding a Master’s in Marketing from National University, Arman combines strategic thinking with extensive experience in the technology and telecom sectors. Their commitment to driving continuous improvement and simplifying customer journeys highlights their passion for delivering exceptional customer experiences.
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