Ken Freccero

Ken Freccero has a diverse work experience spanning several companies and industries. Ken started their career at San Jose Earthquakes Soccer where they held the position of VP of Ticket Sales & Marketing. During their time there, they oversaw ticket sales, marketing, advertising, ticket operations, and customer service. Ken also served as interim President and General Manager during leadership transitions.

Ken then moved on to Ticketmaster where they served as Director of Client Services. In this role, they led the Client Services and Business Development departments, focusing on business development, marketing, customer service, staff development, and operational processes. Ken managed a team of account managers responsible for maintaining relationships with clients in the sports and entertainment industry. Ken is credited for boosting the client retention rate through the implementation of new policies.

After that, Ken joined Blackhawk Network as the Sr. Director of Customer Success & Digital Account Management. Ken played a leadership role in building the BHN Digital business and was responsible for driving revenue growth and client development. Ken built and led the North American Account Management/Customer Success team, overseeing 25+ team members and maintaining partnerships with top eCommerce, FI, and loyalty distribution companies.

Ken then joined Cisco as a Customer Success Leader, where they focused on ensuring customer success and satisfaction.

Most recently, Ken joined Pathward as the VP and then SVP of Partner Engagement.

Ken Freccero obtained a Bachelor of Science degree in Business Administration with a concentration in Management from San Jose State University. No additional information regarding their education history is provided.