Susan Dansereau

Susan Dansereau is an accomplished IT Vendor Management professional currently working at Pathward since April 2023. With a robust background at BT Group spanning two decades, Susan held various positions, including Technical Customer Onboarding Manager, Global Billing System Owner, and Application Engineer. In these roles, key responsibilities included leading global teams for service delivery, managing customer launches, and serving as a subject matter expert in order management. Susan also organized operations for global billing systems, planned system releases, and contributed to significant transformations in data processing and billing systems. Susan holds a Bachelor's degree in Psychology and Business from Ithaca College and has further education from Boston University Corp Education Center.