Francesca Noero is an accomplished professional in customer success with extensive experience across various organizations. Currently serving as the Head of Customer Success at Pathways since October 2025, Francesca previously held the position of Customer Success Lead at Truv from April 2024 to August 2025. Prior to that, Francesca managed enterprise and strategic accounts as a Customer Success Manager at Pave from January 2022 to August 2023, where notable achievements included founding the customer networking group 'Product Pavers.' Francesca has also accrued experience as a Senior Customer Success Manager at Brightidea and Reflektive, as well as holding various roles at Roostify, Versaic, Kazan Law Firm, and Lake Forest Country Day School. Francesca holds a Bachelor of Arts degree in Communication, Sociology, and Anthropology from Lake Forest College.
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