Jordan Mitchell

Customer Care Agent at Patron Technology

Jordan Mitchell is a customer service and event management professional with extensive experience in the events industry. Jordan served as a Customer Care Agent at Leap Event Technology from September 2022 to February 2024, where responsibilities included troubleshooting customer inquiries and utilizing tools such as Salesforce and Excel. Prior to this role, Jordan worked at Flyspace Productions as an Operations Assistant and Event Supervisor from November 2017 to January 2023, participating in the execution of music and art festivals, managing event logistics, and ensuring customer satisfaction. Additional experience includes roles as a Box Office Assistant at Lighthouse Immersive, an Ambassador for CID Entertainment, a Project Assistant for HEAR Corp, a Guest Services and Box Office Associate at PromoWest Productions, an intern at Hangout Music Fest, and a Guest Services Associate at BOM Advisors. Jordan holds a Bachelor's degree in SAE Management from Point Park University, obtained in 2021.

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