Steve Harf

Steve Harf is an accomplished professional with extensive experience in Customer Relationship Management (CRM) and Microsoft Dynamics 365. Currently serving as the Director of Dynamics 365 CE at John Paul Mitchell Systems since June 2021, Steve manages the implementation and support of tailored D365 applications across various business functions. Prior roles include Dynamics 365 CE Consulting Manager at Velosio, where Steve led significant projects in field service and sales, and Senior CRM Consultant/Project Manager at Socius, focusing on business process modeling and new product management. With a robust background in CRM architecture and solution development at organizations like Forest City Realty Trust, Inc. and Mid-America Consulting Group, Steve has demonstrated leadership and strategic planning across a range of industries. Additionally, Steve has held professor positions at leading universities, teaching marketing fundamentals, and possesses an M.B.A. from Northwestern University and a Bachelor's degree from Cornell University.