Bianca Rivera

Franchise Onboarding Manager

Bianca Rivera is an accomplished professional with extensive experience in project management, team leadership, and client operations. Currently serving as a Franchise Onboarding Manager at Pause Studio since August 2025, Bianca also works as a freelance Project Manager and Producer since January 2023. Previous roles include Project Manager at TVCF | the very creative firm (2023-2024), CX Lead at Bespoke Post (January 2021 - March 2023), and Project and Client Manager at Converge Firm (2023). Bianca's background includes significant contributions to Glossier, Inc., and LUSH FRESH HANDMADE COSMETICS North America, showcasing expertise in operations, recruiting, and customer experience. Bianca holds a Bachelor of Fine Arts degree from the University of the Arts and began a career in the entertainment industry as an Entertainment Performer at Walt Disney World.

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