Jay Choe is a seasoned professional with extensive experience in account management and implementation within the software industry. Currently serving as a Technical Account Manager and Implementation Manager at Pave since March 2022, Jay has previously held the role of SMB Implementation Manager at ServiceTitan, effectively managing software solutions for multiple clients and achieving high customer satisfaction scores. Prior experience includes positions at Shadow, where Jay oversaw corporate training and external partnerships, and Lark Health, focusing on operational support and process development. Early roles included management aide at the Santa Clara County Public Health Department and an intern at eShares, Inc. Jay holds a Bachelor's Degree in Biology from San José State University.
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