Tracey Johnson is a seasoned Manager of Data Operations with over 20 years of experience in data analytics, management, and operations leadership. Currently at PAX Technology, they lead initiatives in repair management and product engineering analytics, achieving a notable 213% increase in RMA revenue through strategic process improvements. Tracey has previously held roles at Management Science Associates, where they designed BI tools and mentored analysts, and has contributed to various organizations by implementing automation and cross-functional collaboration strategies. They are pursuing degrees in Information Technology and Computer Science while continuing to develop teams and drive data-driven strategies.
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