Kia James has a diverse background in customer success, marketing, and community outreach within the cannabis industry. Currently serving as a Customer Success Manager at PAX since August 2022, Kia has previously held multiple roles, including Field Marketing Manager and Retail Execution Manager at LEVEL Experience. Experience includes brand ambassadorship, event planning for cannabis brands, and specializing in community outreach to educate patients and promote inclusivity. Early career included compassionate patient care at Purple Heart Patient Center as Verification Lead. Kia holds an Associate of Arts degree in Child Development from Merritt College and has completed the Women's Initiative program in 2011.
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